Service Desk Analyst

Founded in 2014, our company is an established player providing our clients peace of mind regarding regulatory compliance. We offer our SaaS solution as a unified platform that helps businesses achieve global transaction reporting compliance across multiple regulations. As a member of our business analyst team, you will play a pivotal role in ensuring our SaaS product maintains the highest level of reliability and performance in the regulatory reporting sphere. This is a unique opportunity that combines multiple disciplines.

Your Responsibilities

• Support, optimise, and test the reporting platform developed within the group of companies.

• Provide 1st and 2nd level support for our customers.

• Monitor and implement new regulatory requirements.

• Independently communicate with customers and partners.

Your Profile

• Several years of professional experience, preferably in the financial sector (front, middle, back office), with product knowledge of derivatives or securities.
• Interest in regulatory reporting.
• Very good knowledge of MS Office.
• Very good written and spoken German and English skills.
• Knowledge of XML is an advantage but not a must.
• Good knowledge of one or more regulations around transaction reporting such as EMIR, MiFIR, SFTR, Dodd Frank, REMIT, etc.

Your Personal Strengths

• Commitment, flexibility & high self-motivation.
• Independent and dynamic working style.
• Ability to analyse & problem-solving skills.
• High sense of quality and responsibility.

We Offer You

• An interesting and varied job in a dynamic and ambitious company with flat hierarchies.

• An international environment with the opportunity for continuous professional and personal development.

• Flexible working hours with the option of working from home.

• A modern office in a central location with very good public transport connections and excellent infrastructure as well as attractive benefits.

For this position, we offer a gross annual salary starting at 50.000,- EUR, according to the valid IT collective agreement with the willingness to overpay according to qualifications and professional experience.