Desktop Support Technician

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the LexisNexis with the position of Desktop Support Technician - LexisNexis which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Desktop Support Technician - LexisNexis below matches your qualifications. Good Luck: D

Would you like to be the first point of contact for tech solutions? Join us and make an impact as a Desktop Support Technician! About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role We are seeking a dedicated Technical Support Specialist to provide technical assistance to computer system users. This role involves diagnosing, troubleshooting, and resolving hardware and software issues, as well as providing excellent customer service. Key Responsibilities:

• Provide first-level technical support and escalate unresolved queries.
• Track, route, and redirect problems to the correct resources.
• Diagnose and resolve hardware and software issues and advise users on appropriate actions.
• Set up new user accounts, profiles, and configure workstations and applications.
• Install, modify, and repair computer hardware and software.
• Perform regular updates and maintenance tasks, ensuring security and privacy of systems.
• Maintain accurate records of repairs, maintenance schedules, and prepare timely reports.
• Monitor, support, troubleshoot, and resolve operating issues to ensure connectivity and minimize downtime.
• Provide support and technical setup at trade shows, including periodic travel, and ensure all global SLAs are met.

Required Skills:

• Proficiency in Windows environments.
• Experience with computer networks, network administration, and network installation.
• Familiarity with remote desktop applications and help desk software.
• Ability to configure workstations/laptops.
• Strong written and verbal communication skills.
• Ability to troubleshoot operational issues.
• Basic understanding of software monitoring tools and backup procedures.
• Excellent problem-solving and organizational skills.

• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) or Previous experience in a technical support role

Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy .

Information :

• Company : LexisNexis
• Position : Desktop Support Technician
• Location : Durban, KwaZulu-Natal
• Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Desktop Support Technician job info - LexisNexis Durban, KwaZulu-Natal above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Desktop Support Technician job info - LexisNexis Durban, KwaZulu-Natal in 2025-03-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.