Trainee: Parts Sales

Purpose of the Job

Senwes Equipment is looking for a trainee: Sales Clerk deliver an effective spares sales service to customers, ensuring customer satisfaction and contributing to the sales process.

Job Responsibilities:

• Provide Efficient Customer Service
• • Establish and maintain good relations with customers.
  • Record and report specific customer needs and requests.
  • Handle customer queries and complaints in a professional manner.
  • Maintain positive relationships with suppliers to ensure smooth operations.
• Perform Sales Activities
• • Process and handle customer orders accurately and efficiently.
  • Identify and order spare parts according to customer needs.
  • Perform counter sales and provide efficient after-sales service in line with company policies.
  • Promote sales through parts-related telephone calls.
  • Learn and assist in promoting parts sales during exhibits.
  • Identify and report lost sales to the management team.
• Assist with Stock Control
• • Ensure stock and the work area remain neat and clean at all times.
  • Learn and assist in merchandising stock and support the sales clerks in this duty.
  • Pack and pick stock from the shelves efficiently.
  • Perform ongoing stock balancing to ensure stock levels are maintained.

Requirements:

• National Senior Certificate (Matric).
• Experience in the agriculture parts environment will receive preference

Skills and Knowledge:

• Basic technical knowledge and product knowledge related to parts sales.
• Basic understanding of stock control processes.
• Basic understanding of parts catalogues and Equip system.
• Sound understanding of the agri-mechanisation industry.

• Strong selling skills and customer service capabilities.
• Excellent communication and interpersonal skills.
• Computer literacy and basic financial skills.
• Good judgement and problem-solving abilities.

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• We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
• Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.
• Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.za
• Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.
• CLOSING DATE: 09 March 2025