Workshop Manager

To plan and coordinate machine turnaround in area of responsibility and to ensure effective operation of workshops, cost recovery, HR Administration, scheduled maintenance, and customer relations.

Key performance areas (to translate into a measure of success)

· Financial Management

· Operations Management

· Safety and Training

Main Outputs and Responsibilities for This Position

AREA / TYPE

Responsibilities

Financial Management

· Cash flow management, expense control

· Actual vs budget analyses and reports

· Ensure that overall plan complies with Regional Strategies

· Maintain a rolling forecast of the income and expenses.

· Ensure legal compliance.

· Allocate resources in the most cost-effective manner that maximizes return.

· Report to Depot manager weekly on performance of operational activities and follow up on action plans.

· Ensure recovery of customer damages.

Operational management

· Optimize Machine availability by allocating and repairing efficiently.

· Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update.

· Benchmark quality standard to be instituted and maintained on equipment.

· Ensure all equipment are serviced and maintained according to manufacture specifications.

· Monitors and directs workshop for optimal performance

· Adhere to, execute and enforce relevant company policies, procedures, rules and regulations.

· Monitor and review workshops performance through weekly, monthly and yearly reports.

· Motivate workshop staff in accordance with HR policy.

· Maximize the use and effectiveness of all company assets.

· Ensure that all load tests and machine requirements are met.

· Ensure that all assets are properly serviced and maintained.

Supplier relationships

· Maintain relationships with all the key local suppliers to the business for technical and service support.

Customer Service

· Maintain customer relationship standards.

Safety & Training

· Enforce procedures and process that ensure that every person who operates or drives an asset has the appropriate and legal license and training

· Maintain and control the occupational health and safety standards

· Maintain a culture of safety

· Have input on safety related issues in all aspects of the business

· Ensure all safety bulletins on equipment are carried out, documented and stored as per manufacturer specification.

· Ensure all company assets are safe for use according to manufacturer specifications and OSH ACT.

Leadership and Management

· Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices;

· Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities;

· Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.

· Manage staff in accordance with agreed key performance indicators

Qualifications

Minimum

· Grade 12 or N3

Recommended

· Trade qualification as Millwright, Diesel Mechanic, or Low voltage electrician.

Experience

· 3 - 5 Years Supervisory experience in a workshop environment

· 3 years experience in cost control of annual operational budget

· 2 years technical experience on all equipment.

Knowledge

· JLG Technical product knowledge

· Knowledge of work of height machinery and equipment

· OSHAS and safety industry regulations

· Housekeeping rules

· Computer Literacy, Microsoft Office

· Budget control

· Quality Management

Skills

· Interpersonal Skills

· Administration skills

· Problem Solving skills

· Planning and Coordination skills

· Technical skills

· Team Management Skills

Behavioral Competencies

· Integrity

· Creativity

· Logical and Analytical

· Interpersonal skills

· Resilience

· Persuasiveness

· Energy and Drive

· Quality Orientation

· Planning and Organizing

To plan and coordinate machine turnaround in area of responsibility and to ensure effective operation of workshops, cost recovery, HR Administration, scheduled maintenance, and customer relations.

Key performance areas (to translate into a measure of success)

· Financial Management

· Operations Management

· Safety and Training

Main Outputs and Responsibilities for This Position

AREA / TYPE

Responsibilities

Financial Management

· Cash flow management, expense control

· Actual vs budget analyses and reports

· Ensure that overall plan complies with Regional Strategies

· Maintain a rolling forecast of the income and expenses.

· Ensure legal compliance.

· Allocate resources in the most cost-effective manner that maximizes return.

· Report to Depot manager weekly on performance of operational activities and follow up on action plans.

· Ensure recovery of customer damages.

Operational management

· Optimize Machine availability by allocating and repairing efficiently.

· Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update.

· Benchmark quality standard to be instituted and maintained on equipment.

· Ensure all equipment are serviced and maintained according to manufacture specifications.

· Monitors and directs workshop for optimal performance

· Adhere to, execute and enforce relevant company policies, procedures, rules and regulations.

· Monitor and review workshops performance through weekly, monthly and yearly reports.

· Motivate workshop staff in accordance with HR policy.

· Maximize the use and effectiveness of all company assets.

· Ensure that all load tests and machine requirements are met.

· Ensure that all assets are properly serviced and maintained.

Supplier relationships

· Maintain relationships with all the key local suppliers to the business for technical and service support.

Customer Service

· Maintain customer relationship standards.

Safety & Training

· Enforce procedures and process that ensure that every person who operates or drives an asset has the appropriate and legal license and training

· Maintain and control the occupational health and safety standards

· Maintain a culture of safety

· Have input on safety related issues in all aspects of the business

· Ensure all safety bulletins on equipment are carried out, documented and stored as per manufacturer specification.

· Ensure all company assets are safe for use according to manufacturer specifications and OSH ACT.

Leadership and Management

· Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices;

· Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities;

· Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.

· Manage staff in accordance with agreed key performance indicators

Qualifications

Minimum

· Grade 12 or N3

Recommended

· Trade qualification as Millwright, Diesel Mechanic, or Low voltage electrician.

Experience

· 3 - 5 Years Supervisory experience in a workshop environment

· 3 years experience in cost control of annual operational budget

· 2 years technical experience on all equipment.

Knowledge

· JLG Technical product knowledge

· Knowledge of work of height machinery and equipment

· OSHAS and safety industry regulations

· Housekeeping rules

· Computer Literacy, Microsoft Office

· Budget control

· Quality Management

Skills

· Interpersonal Skills

· Administration skills

· Problem Solving skills

· Planning and Coordination skills

· Technical skills

· Team Management Skills

Behavioral Competencies

· Integrity

· Creativity

· Logical and Analytical

· Interpersonal skills

· Resilience

· Persuasiveness

· Energy and Drive

· Quality Orientation

· Planning and Organizing

Job Types: Full-time, Permanent

Application Deadline: 2025/04/11