IT Desktop support engineer
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Sharp Brains Ltd with the position of IT Desktop support engineer - Sharp Brains Ltd which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information IT Desktop support engineer - Sharp Brains Ltd below matches your qualifications. Good Luck: D
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Role: End User Computing (Desktop Analyst) L1 L2-Onsite services
Experience/Skills:
● 2-4 years of experience in Onsite support
● Knowledge and experience on windows 10/11 OS
● Manage Desktop Devices (hardware, software and connectivity) incidents through to
resolution.
● Manage IMAC and desk side support services.
● Manage hard and soft break fix services for laptops and desktops.
● Provide standard and approved hardware and software (operating systems and
standard office applications) support and maintenance on Desktop (Field Users)
Devices for their entire lifecycle (including the remote management of Desktop Devices
using appropriate tools).
● Support, Manage, Optimize and Maintain the configuration and installation of the
Desktop, to include, but not limited to, patch updates, hardware replacements, with
spares provided by vendor.
● Experience with Service management tool - ex - Service now
● Should have good expertise on EUC tools, remote support tools, MS office and
outlook.
● Preferable to have a good understanding of Lync, VPN, and mobile device support.
● Analyze Service Desk calls for Desktop Devices and incident data to identify and
advice Customer of any potential user training requirement and automation.
● Ensure that each Desktop Device is installed with the appropriate Desktop image.
● Manage Desktop Devices (hardware and software) incidents through to resolution.
● Monitor security profiles and anti-virus software on all Desktop Devices and take
appropriate action in the event of non-compliance with security requirements
● Provide VIP support for Desk side issues per contract and be point of contact at the
site for all IT related issues if no other IT support team unavailable like for MI calls.
● Should be aware of ITIL process of Incident, Change, Problem, Service Request and
related activities like spare and buffer stock management
● Good to have - knowledge in AD and smart hands and feet support
Job Type: Full-time
Pay: 11,000.00RON - 12,000.00RON per month
Experience:
- IT Support specialist: 2 years (Preferred)
Information :
- Company : Sharp Brains Ltd
- Position : IT Desktop support engineer
- Location : Satu Mare
- Country : RO
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the IT Desktop support engineer job info - Sharp Brains Ltd Satu Mare above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies IT Desktop support engineer job info - Sharp Brains Ltd Satu Mare in 2025-01-22 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-22 | Expired Date : 2025-02-21
