Technology Operational Risk Lead

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, were here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europes safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. Its these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if youre someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Lets go!

Your Mission:

Join our team as a dynamic Risk Leader, driving oversight of Information, Communication, and Technology (ICT) and data-related activities that are the backbone of Bitpandas products, services, and market interactions. In this critical role, you will challenge, control, report, and advise on risks associated with Bitpandas technology infrastructure, systems, and services. Your expertise will ensure that our technology, software, and infrastructure remain robust, compliant, and aligned with Bitpandas ambitious growth trajectory.

Reporting directly to the Head of Operational Risk Management, you will be a key member of Bitpandas expanding Group Risk Management Team, playing a pivotal role in shaping the future of our risk management framework.

What youll do:

• Lead the oversight of technology and data-related risks, including infrastructure, software development, and service availability risks, ensuring alignment with Bitpandas Risk Management Framework.
• Collaborate with the CISO team on software development governance, architecture, and roadmap planning.
• Support system and business owners in building resilience mechanisms for critical systems and functions, ensuring compliance with DORA requirements, in partnership with Business Continuity Management.
• Act as the point of contact for technology teams to identify, treat, monitor, and report technology and data-related risks.
• Coordinate risk and control assessments, monitor controls (including testing), oversee incidents, participate in audits, and align ICT Risk governance with organizational objectives.

Who you are:

• 5-10 years of experience in financial services or fintech, managing ICT risks and controls, with expertise in non-financial risk management frameworks (e.g., RCAs, Control Monitoring, Risk Appetite, Incident & Crisis Management, and BCM).
• Strong communication skills with the ability to simplify complex topics into clear, actionable insights and visualizations to support decision-making.
• In-depth knowledge of regulatory requirements for financial services and fintech (e.g., DORA) and expertise in technology aspects, including cloud services, data centers, ICT governance, and software development lifecycles.
• Familiarity with technology risks and controls, particularly software development risks, engineering standards, and IT systems such as payment, trading, and custody processes, along with third-party vendor management.
• Self-starter with leadership capabilities, able to integrate control frameworks across the organization, embed efficient risk-management practices, and adapt in dynamic environments; certifications like CRISC®, CGEIT®, COBIT, or ITIL are a plus.

Whats in it for you

• Were proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
• Total compensation package including participation in our Bitpanda stock option plan
• Competitive benefits programs and policies shaped by our flexibility-first philosophy
• Exclusive premiums when trading on Bitpanda
• Company-wide and team events — both in-person and virtually!
• Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpandas incredible journey towards being Europes future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.