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Digital Network & Security - SME (NS3)

Microland | Bengaluru, Karnataka | IN

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Microland with the position of Digital Network & Security - SME (NS3) - Microland which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Digital Network & Security - SME (NS3) - Microland below matches your qualifications. Good Luck: D

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Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Nexus Switch Expert - Level 3 Support Technology | ASA Firewall Expert - Level 3 Support Technology | Cisco WLAN Expert - Level 3 Support Technology | Meraki WLAN Expert - Level 3 Support Technology | F5 NLB Expert - Level 3 Support Technology | Versa SDWAN Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - F5 Certified Solutions Expert / CCIE Security / CCIE Wireless / ZTCA / ACCX / CCIE Service Provider Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3.Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance:
  • Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process
  • Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report)
  • Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined)
  • Ensure tickets are closed post user/customer communication
  • Maintain inventory of Network equipments and links
  • Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Information :

  • Company : Microland
  • Position : Digital Network & Security - SME (NS3)
  • Location : Bengaluru, Karnataka
  • Country : IN

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Digital Network & Security - SME (NS3) job info - Microland Bengaluru, Karnataka above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Digital Network & Security - SME (NS3) job info - Microland Bengaluru, Karnataka in 2025-02-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-02-04 | Expired Date : 2025-03-06

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