Key Account Manager

Who we are:

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdetos services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. Irdeto is the security partner dedicated to empowering a secure world where people can connect with confidence. With teams and offices around the world, Irdetos greatest asset is its people - our diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and contribute to Irdetos success.

The Role:

Work with world leading game publishers and bring your love of gaming into your work. As a Key Account Manager at Denuvo, you will play a pivotal role in maintaining strong relationships with our key clients, ensuring their satisfaction with our security solutions and services. Collaborating closely with our internal development team, sales team, and Quality Assurance (QA) department, you will facilitate seamless project execution and effective communication between departments. The role has alot of great components from coordinating with internal teams to meet project requirements, timelines, and deliverables as well as identifying new business opportunities and providing support to grow our portfolio. As a role in safeguarding our clients games from piracy and cheating you will instantly be adding value to the wider gaming community.

Your mission at Irdeto:

• Build and maintain direct relationships with key customers, acting as their primary contact point.

• Serve as a liaison between customers and internal development teams, effectively communicating project requirements, timelines, and deliverables.

• Educate clients on Denuvos security processes, workflows, and technical requirements via email, Slack, video calls, and other communication channels.

• Collaborate closely with cross-functional teams to ensure customer needs are met and projects are executed efficiently.

• Address customer inquiries, concerns, and feedback promptly and professionally.

• Stay updated on industry trends, gaming developments, and competitor activities to better serve our clients.

How you can add value to the team:

• Great communication skills in English, both verbal and written.

• Strong interpersonal skills with the ability to build and maintain relationships with clients and internal teams.

• Proven ability to work collaboratively in a team-oriented environment.

• Highly organized and self-motivated with the ability to prioritize tasks effectively.

• Technical understanding of software development processes preferred but not required.

• Familiarity with project management tools such as Confluence and Jira is a plus, but not required.

• Passion for video games and understanding of gaming industry trends.

If youre passionate about video games and thrive in a client-facing role within a fast-paced industry, we encourage you to apply for this exciting opportunity to join our team at Denuvo by Irdeto in Salzburg/Austria.

What you can expect from us:

We invest in our talented employees and promote collaboration, creativity, and innovation while supporting health and well-being across our global workforce. In addition to competitive remuneration, we offer:

• A multicultural and international environment where diversity is celebrated

• Professional education opportunities and training programs

• Innovation sabbaticals

• Volunteer Day

• State-of-the-art office spaces

• Additional perks tailored to local offices (e.g., on-site gyms, fresh fruit, parking, yoga rooms, etc.)

Equal Opportunity at Irdeto

Irdeto is proud to be an equal opportunity employer. All decisions are based on qualifications and business needs, and we do not tolerate discrimination or harassment. We welcome applications from individuals with diverse abilities and provide accommodation during the hiring process upon request.

If youre excited about this role but dont meet every qualification, we encourage you to apply. We believe diverse perspectives and experiences make our teams stronger.

Welcome to Irdeto!