Residential Night Concierge (Supported Housing)

Job Advert

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If youd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who were looking for!

Job Role: Residential Night Concierge (Supported Housing)

Salary:£19.153 per year

Hours: 4 on 4 off, 7 PM - 3 AM

Contract type: Permanent

Location: Bath

Additional information:

• This role involved weekend and bank holiday working, working on a 4 on 4 off rota basis
• Please note, shifts and hours are waking nightshifts that require individuals to be aware and alert throughout the duration of the night

The Role:

As a Residential Night Concierge, youll be the friendly, reliable presence at Julian Houses supported accommodations, including overnight and weekend shifts. Youll play a key role in keeping the building and its occupants safe and secure, all while helping maintain positive relationships with neighbours and the community. Often working independently, youll be the go-to person on-site, making sure everything runs smoothly. If youre dependable and enjoy making a positive impact, this could be the perfect role for you!

Responsibilities include:

• Maintain the safety and security of the building and its facilities therefore ensuring the adequacy of the accommodation is not compromised for clients
• Provide a first point of contact for the on call system, to ensure that clear and concise information is detailed to the on call support worker
• Maintain full and accurate logs of events during during the shift
• Actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals
• Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements:

• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
• Experience in a similar overnight role is preferred but not required as full training and induction will be given

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• For all the fantastic and valuable work youll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Residential Night Concierge (Supported Housing) role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you dont miss out!